TRAINING REGISTRATION

The following training policies apply to trainings sponsored by The Family & Workplace Connection only. If you would like to register for a class or conference sponsored by another organization listed in Provider Pursuits, please follow that organization’s policies and procedures.

Cancellation Policy

FWC sponsored classes may be cancelled due to the following conditions:

1. Weather-related: If circumstances dictate, classes may be rescheduled so as not to put trainers or participants at risk. In the event of inclement weather, cancellations will be announced on the following radio stations: WDEL 1150 AM, WSTW 93.7 FM, WJBR 99.5 FM, and WAFL Eagle 97.7 FM. If the class is rescheduled at a time when you are unable to attend, you will be issued an "FWC Credit". This is an internal process which allows you to attend another class within twelve months of the cancellation.

2. Low attendance: If fewer than ten participants register for a class, FWC will cancel the session and issue an "FWC Credit". This is an internal process, which allows you to attend another class within twelve months of the cancellation.

Note: You will be notified In the event of a cancellation.

Privacy Statement

FWC respects the privacy of anyone visiting its website. At several points on the web, information is collected from users. Individuals will be apprised of how the information will be used (e.g. shared with grantor per grant requirements, only used by FWC for financial transaction purposes, etc.).

Waiting List Policy

Each FWC-sponsored class or conference has a maximum number of registrants. This number is determined by the size of the facility, the topic presented, or per a trainer’s request. As a result, if you attempt to register online for a class and receive notice of "Waiting List" status, your name will remain on the list up to 24 hours prior to the class. Your credit card will not be charged unless you are added to the registration list.

Credit Card Policy

In order to register online for a class or conference sponsored by The Family & Workplace Connection, you must meet the following three requirements: access to the internet, an email address, and a valid MasterCard or VISA credit card. Once you have submitted your training registration, your credit card will be charged and you will receive an email confirmation. Please print the email for your records. The registration fee is non-refundable after 24 hours. Once you have registered for a class or conference through The Family & Workplace Connection’s website, your records will be stored for future registrations. Please remember to update any phone numbers or addresses as necessary. This history will increase the site’s efficiency and decrease your registration time. FWC's secure transactions are backed with a 128 Bit SSL that is 100% compatible with all browsers.

Check/Money Order Policy

Your training registration will be processed once your check or money order and completed registration form are received by FWC. Incomplete forms will not be processed in a timely fashion. If the training you are registering for is full or cancelled, you will receive notification.

Fee Policy

Each class sponsored by FWC is assigned a fee based upon the number of training hours. Conference fees are based upon the topic and speaker and are listed in Provider Pursuits. All classes and conferences are made possible with support from the Child Care Development Fund, by the Delaware Department of Health and Social Services, Division of Social Services or the Department of Education.

Certificate Policy

One duplicate certificate is issued, free of charge, per calendar year.  Any additional certificate requests will require a $5 payment per request.  To request a duplicate certificate, please

Please use our online training request form if you:

• Are looking for early childhood training opportunities in Delaware,
• Are a director or support group leader that is interested in having Delaware First Training at your site or meeting, or
• Need a duplicate certificate for an FWC-sponsored training or conference.

To register for classes or conferences other than those sponsored by FWC, please contact the sponsoring organization as listed in Provider Pursuits.