Just in Time Care Frequently Asked Questions
When can Just in Time Care be used?
The Just in Time Care program can be used whenever regular child care or elder care arrangements are not available, whether the circumstance is anticipated or unanticipated. It can be used when children or elders are ill; when regular care providers are sick, on vacation, resign, or go out of business; when schools are closed for snow and holidays; or any other situation in which the regular care arrangement falls through.
Who may use Just in Time Care?
You determine eligibility. Just in Time Care is available to your entire eligible employee population once your company purchases the service. After enrolling, employees can use a toll-free extended-hours hotline in operation 365 days a year.
How much will Just in Time Care cost my company?
An operations fee enables FWC to arrange care, track usage, and handle provider payments for Just in Time Care companies. In addition, your company pre-pays the subsidized portion of your employees' backup care costs, based on projected usage.
How much of the backup care is typically subsidized?
Most companies offering Just in Time Care subsidize 80% of the cost of care, up to $300 per family per year. Employees pay the remaining 20% when care is provided. The company chooses the subsidy level and cap.
Why should my company subsidize backup care expenses?
Drop-in backup care ranges from $25 to $75 a day, while in-home agency care averages $15 to $20 an hour. These costs are often in addition to the cost of regular care. By subsidizing backup care expenses, you can make that care more affordable, which increases the likelihood that your employees will use the service and report to work.
Who are some of the corporations offering Just in Time Care?
Just in Time Care corporate clients include DuPont, AstraZeneca, Citi, and Bristol-Myers Squibb. Just in Time Care is available to more than 120,000 employees across the country.
Who are the Just in Time Care providers?
Employees have the option of choosing their own backup care providers, or Just in Time Care specialists can link employees to legally operating providers identified for their ability to provide backup care.
What if a company has employees in different parts of the country?
Since the provider network makes use of existing care, Just in Time Care can be offered in any community that has a satisfactory supply of child care and in-home care agencies. This, coupled with the option of friends and family and other employee-identified care, enables the service to be equitably offered to populations across the country.
How much has the program been used?
In 2007, 35,530 days of backup care were arranged, and 25,343 work days were saved. Usage has grown steadily since the program began. The number of backup days arranged and work days saved have doubled in the last three years alone.
How can I get more information?
Contact us or call Gerri Weagraff, Business Development Director, at 302-479-1675.
